FAQ
What makes Adventure Vault different from other escape rooms?
Here at Adventure Vault, we strive to create a new experience for you in every room. We make you feel as if you are actually immersed in the setting of that room's theme. You will not find the same puzzles and riddles from the theme you did at another escape room in the theme you are doing here, as all of our puzzles are original!
What if I want to book a corporate event?
If you are looking to do a corporate event, please call us directly at (561) 922-3881. This will need to be a special order, and is not able to be done through the regular online booking system. You can also fill out our contact form here and we will get back to you within 24-hours!
Is this scary?
Not all of our rooms are scary. Our rooms are simply decorated according to their themes, with no jump-scares involved. We do offer a scary theme, though, if you are looking for that type of experience!
How long does each room take to complete?
You will have 60 minutes to escape the room that you booked for. It will be a fun and challenging hour, but it allows enough time for you to escape!
What if we have a bigger group larger than the limit of the room?
If the group you want to come in with is larger than the limit of that room, please give us a call so that we can make the necessary accommodations and reserve the booking for you! We can always accommodate for bigger groups in all of our rooms.
Do you offer refunds?
All of our rooms are non-refundable, but you may reschedule the booking for a later date or time. To do so, please call us at least 24-hours in advance.
How long do I have until I have to reschedule my reservation?
In order for you to be able to reschedule, we need a 24-hour notice. If you do give a notice 24-hours in advance, you have up to 3 months to reschedule your reservation!
How often are themes changed?
We change our themes every year! So keep a lookout on our website, and make sure to subscribe to our newsletter so you don't miss out on any new rooms!
What is the minimum age requirement? Is there a maximum age?
Adventure Vault does not have an age requirement, as there are different room themes, including family-friendly options. However, the puzzles in the rooms are challenging, and usually require the ability to read and problem-solve. So we do suggest children above 10 years old.
*Please remember that if the participants in the group are 16 years old or less, an adult is required in the room for supervision.
*Please remember that if the participants in the group are 16 years old or less, an adult is required in the room for supervision.
Are we really going to be locked in?
Of course not! Your safety is our top priority. You will have the option to leave the room at any time, but remember, the timer doesn't stop!
How early should I arrive?
You should try to arrive at least 15 minutes early to give enough time to sign in and put away anything that is needed before starting.
*Please remember, your time will start exactly at the reserved hour.
*Please remember, your time will start exactly at the reserved hour.
How many people can my group have?
Depending on which room you book, you can have up to 6 or 8 people at a time, but a minimum of 2 people are required.
How much does it cost?
Monday - Sunday:
1-3 People: $99.00
4+ People: $30.00/person
Don't forget that if you book all spots of a room, you'll receive an automatic 10% discount during checkout!
1-3 People: $99.00
4+ People: $30.00/person
Don't forget that if you book all spots of a room, you'll receive an automatic 10% discount during checkout!
Will we be paired up with others?
No, all reservations are private! Even if it is just a group of 2 people, you will get the entire room to yourselves!
Do we have to wear face masks?
In order to prevent the spread of COVID-19, all customers are now recommended to wear a mask in the common areas (lobby, bathroom, etc.) during their visit to Adventure Vault. If you do not have a mask, one can be provided!